SHIPPING AND PACKAGING : Effective from 30/08/2021
These terms are valid until further notice. AFTER READING THESE LEGAL TERMS AND CONDITIONS OF USE, IF FOR ANY REASON YOU DO NOT AGREE WITH OR CANNOT ABIDE BY THESE TERMS OF USE OR OUR PRIVACY POLICY, PLEASE EXIT THIS WEBSITE IMMEDIATELY
By using DotIndiya.com (Ballgame Studio), you are agreeing to accept the terms and conditions of this web-site. These Terms are governed by the laws of India and you agree to submit to the exclusive jurisdiction of the courts of India with respect to your relationship with BALLGAME STUDIO. It is your responsibility to comply with all laws applying to online conduct and admissible content in the locality from which you operate.
UNFRAMED PAINTINGS are shipped in rolled format in a protective tube.
FRAMED PAINTINGS are shipped in a 4 ply corrugated cardboard secured
with multiple layers of bubble wraps. It will be delivered to you in perfect and
safe condition.
Shipping in India
We offer free shipping for both Only Print rolled and framed paintings all over India. We work with reputed courier partner like shiprocket.in for domestic deliveries. For Only Print Rolled and Black Framed Paintings Delivery timeframe is approx. 7 working days from the date of order.
We deliver to almost all the locations in India. Some locations which are remote may attract special delivery charges. Our team will connect to you in this case once order is placed.
Shipping outside India
We ship ONLY PRINT ROLLED artworks to almost all countries of the world. We request our international customers to frame the artwork locally in their country to save on shipping costs. Delivery time for regular destinations like USA, Canada, UK, Australia, All of Europe, Malaysia, Singapore, Gulf is approx. 10-12 days . For other destinations it might take around 7-10 days more. We always strive to deliver earlier than what is mentioned. Please note time taken for custom clearance is neither in our control or our courier partner's control, hence delivery time can increase if customs holds the shipment for any reason. ONLY PRINT artwork is free of shipping charges. For Black Framed artwork kindly write to us , we will send you Courier Charges details for the same.
International customers must note that our costs do not cover Custom Clearance Fees and Custom Duties. If applicable, these charges would be collected by the courier partner at the time of delivery, or they might connect to you before delivery, for payments. These charges vary from country to country and subject to frequent changes - hence we can't give you an estimate of the same. However these are quite nominal and shouldn't break the bank. As we usually use FedEx/UPS/DHL for international deliveries you can connect to their customer care in your country and take further information.
Wood Carve Frame
Please note that since Wood Carved Frames are handmade, it may take around 15 days more that the usual shipping timeframe
